1  2  3  4  |   Order by index

Aug 5, 2003, 2:55pm

yep, so many to name lol
Weebs
[View Quote]

Aug 5, 2003, 3:20pm

well maybe its just you bowen, cuz every time Ive contacted AWI, they've
gotten back to me withing 48 hrs =) of course it probably helps if youre
nagging them about something thats actually important.

[View Quote]

Aug 5, 2003, 3:36pm

[View Quote] Customer support is a whole different ballgame. We're talking about the
product here. Most companies actually get back to you within 6 hours if
they're any good. AWI has almost no customer base, 48 hours is absurd
for a response.

--
--Bowen--

No of SETI units returned: 62
Processing time: 51 days, 22 hours.
(Total hours: 1246)
www.setiathome.ssl.berkeley.edu

Aug 5, 2003, 3:58pm

You mean you hve others that listen to you Bowen?

E


[View Quote]

Aug 5, 2003, 4:07pm

Not really if you consider the low amount of AW staff. and last time I
heard, there were only 3 programmers working on AW, 1 of which just joined
during 3.1's development. You cant possibly please hundreds of people with
only 3 people programming AW. And as for tech support-many companies Ive
contacted have taken anywhere from 24hrs to a week to respond. Because of
the limited AW staff, Id say their response time is pretty damn good. And
you have to realize, AWI probably sorts through tons of crap emails a day
from people complaining about dumb stuff. Not to mention-Mountain Myst is
the one who answers customer support, and I'm sure that isnt her only job in
AW. AW isnt large enough to hire people just to answer emails all day like
big corporations. I find it actually pretty cool of them to ask for the
citizens input for the future upgrades. They listen to community ideas, but
by all logical reasoning, if your ideas suck, of course they wont include
them. And if you think it takes AW too long to get back to you-theres a
phone # on their site. Id suggest you call there if you want to be picky.

[View Quote]

Aug 5, 2003, 4:13pm

[View Quote] Yeah, because they actually do things and care about customer opinion...
instead of sitting like bumps on a log.

I don't suppose you'd appreciate being reported to the BBB for customer
harrassment?

--
--Bowen--

No of SETI units returned: 62
Processing time: 51 days, 22 hours.
(Total hours: 1246)
www.setiathome.ssl.berkeley.edu

Aug 5, 2003, 4:21pm

thats not harassment, bowen...the correct term is "ownage" ;)

[View Quote]

Aug 5, 2003, 4:23pm

[View Quote] Nope, he is the CEO. I could file, the BBB could do an investigation,
find that this is more common place than just one instance, sue the
company, refund the customers that have been "owned." Or, 0wnz0r3d in
your case.

--
--Bowen--

No of SETI units returned: 62
Processing time: 51 days, 22 hours.
(Total hours: 1246)
www.setiathome.ssl.berkeley.edu

Aug 5, 2003, 4:26pm

LOL your a joke. Sad but true. You take yourself way to seriously. LOL


[View Quote]

Aug 5, 2003, 4:27pm

BBB eh? well Ive been complaining to them about ameritech DSL for close to a
year now because get this-it doesnt work! and ya know what? they haven't
done anything, so have fun with your threats bowen. You wanna talk bad
customer care-Try contacting them over a simple sarcastic comment. see how
far you get ;)

[View Quote]

Aug 5, 2003, 4:28pm

[View Quote] Yeah, because someone who uses owned as a synonym for harrassment isn't
the kind of person who's going to write "WTF!???!1111 mi
coooonnecti0nz0r isntt wr0king, f1x itt1!!!!1!!!!!!"

--
--Bowen--

No of SETI units returned: 62
Processing time: 51 days, 22 hours.
(Total hours: 1246)
www.setiathome.ssl.berkeley.edu

Aug 5, 2003, 4:29pm

[View Quote] Oh, and by the way, e-mails aren't the _best_ way to contact them.

--
--Bowen--

No of SETI units returned: 62
Processing time: 51 days, 22 hours.
(Total hours: 1246)
www.setiathome.ssl.berkeley.edu

Aug 5, 2003, 4:30pm

Sorry Bowen, I'm not fluent in your retarded computer lingo, you seem to
speak it very well however =)

[View Quote]

Aug 5, 2003, 4:30pm

[View Quote] Wait, is that the sound of the 10 pound thumb?

--
--Bowen--

No of SETI units returned: 62
Processing time: 51 days, 22 hours.
(Total hours: 1246)
www.setiathome.ssl.berkeley.edu

Aug 5, 2003, 4:31pm

[View Quote] Wow you completely missed that it was sarcasm, good job on retorting
sarcasm with sarcasm. That'll get you some brownie points with Mr.
Heavy Thumb.

--
--Bowen--

No of SETI units returned: 62
Processing time: 51 days, 22 hours.
(Total hours: 1246)
www.setiathome.ssl.berkeley.edu

Aug 5, 2003, 4:32pm

what can I say? you suck at it :D

[View Quote]

Aug 5, 2003, 4:35pm

[View Quote] Sarcasm is meant to be clear and concise or else it defeats it's own
purpose. Mine was obviously sarcasm (yet you probably didn't notice it
until I pointed it out) which is why you most likely responded with sarcasm.

--
--Bowen--

No of SETI units returned: 62
Processing time: 51 days, 22 hours.
(Total hours: 1246)
www.setiathome.ssl.berkeley.edu

Aug 5, 2003, 4:38pm

[View Quote] OK, let's take your drunk hand away from the spacebar area and go check
out the types of complaints the BBB does handle:

* Misleading Advertising.
* Improper Selling Practices.
* Non-delivery of Goods or Services.
* Misrepresentation.
* Unhonored Guarantees or Warranty.
* Unsatisfactory Service.
* Credit/billing Problems.
* Unfulfilled Contracts.

Please direct your attention to * number 6. Possibly * number 2. One
could argue that they could change the EULA that would allow them to act
the way they do, but you cannot change a contract mid-contract (and
companies that have done this for paid services have been found at fault
in court).

--
--Bowen--

No of SETI units returned: 62
Processing time: 51 days, 22 hours.
(Total hours: 1246)
www.setiathome.ssl.berkeley.edu

Aug 5, 2003, 4:43pm

for the love of god, get a grip bowen. you are perhaps the pickiest person I
have ever met. you debate every little feature and can never accept others
views because you are so damn close minded. you make empty threats to get
your point across, but to me, you just come off as completely arrogant.
perhaps thats why no one in AWI takes you seriously? you are an unreasonable
person and totally negative. you have managed to turn a simple post
regarding a new form of government for AW into a petty fight regarding the
correct uses of sarcasm.I'm going to shut up now because arguing with you is
like talking to a rock. a rock with an attitude. So if we could get back to
the real point of this topic, thatd be peachy. knowing you however, you will
probably just reply with more BS because you have to have the last word in
everything.

[View Quote]

Aug 5, 2003, 4:46pm

hey asshole..... i'm a diabetic and i do not drink...... what ya think of that, smartass?
I don't care what you think about the BBB and AWI.
been there, done that...sheeesh remember i am an old has-been.

You would argue with a fense post and have done so many times.
Unsatisfactory service to one young adult...what does that give you?
One hard to reason with young adult.....period. Stop wasting others time.







[View Quote]

Aug 5, 2003, 4:53pm

[View Quote] I said your hand was drunk, not you.

> You would argue with a fense post and have done so many times.
> Unsatisfactory service to one young adult...what does that give you?
> One hard to reason with young adult.....period. Stop wasting others time.

The funny thing about newsgroups, they're voluntary. If anyone's at
fault for wasting time it's the people who complain about reading
voluntary material that can easily be filtered. Right Baro?

--
--Bowen--

No of SETI units returned: 62
Processing time: 51 days, 22 hours.
(Total hours: 1246)
www.setiathome.ssl.berkeley.edu

Aug 5, 2003, 4:56pm

[View Quote] I debate, therefore I am.

If you're saying talking to me is like talking to a rock... then you
can't say a rock with an attitude because that defeats the purpose of
your analogy. Which one is it, a rock, or someone who annoys you? This
is a newsgroup, SOMEONE is going to have the last word. By the way,
it's not always there are some threads where the other person got the
last word. Sure, I'll keep arguing if you want to keep it going too.

--
--Bowen--

No of SETI units returned: 62
Processing time: 51 days, 22 hours.
(Total hours: 1246)
www.setiathome.ssl.berkeley.edu

Aug 5, 2003, 5:21pm

Bowen STOP arguing every minute little point.
My time wasting point, had nothing to do with wasting our time HERE...... thats a given.
Stop wasting AWI's time and the BBB's time. Oh thats right you were never gonna call the BBB.
It was just an attention gettting thing.......gottcha <wink>
I bet your teachers had a hard time grading your classwork. (never ending)



[View Quote]

Aug 5, 2003, 5:22pm

[View Quote] Don't be so sure.

--
--Bowen--

No of SETI units returned: 62
Processing time: 51 days, 22 hours.
(Total hours: 1246)
www.setiathome.ssl.berkeley.edu

Aug 5, 2003, 5:23pm

You debate, and debate, and debate, therefore you are pain in the ass.



[View Quote]

Aug 5, 2003, 5:25pm

[View Quote] Your DesCartesian logic is flawed.

--
--Bowen--

No of SETI units returned: 62
Processing time: 51 days, 22 hours.
(Total hours: 1246)
www.setiathome.ssl.berkeley.edu

Aug 5, 2003, 5:42pm

Do you 2 know how irritating it is to see endless threads with you 2 just
locked in moral combat?

- Mark

Aug 5, 2003, 5:43pm

Yeah,,, So knock it off, both of you.. :o)


[View Quote]

Aug 5, 2003, 5:53pm

sorry to bug ya so much... MUTE ME :)

[View Quote]

Aug 5, 2003, 6:15pm

All the BBB will do is take your complaint and post it on their web site for
people to see if they check out aw. I doubt they take people to court.
Unless you are willing to pay for the procedings.

Imagine

[View Quote]

1  2  3  4  |   Order by index