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Who's next to get banned, when is it gonna end? (Community)
Who's next to get banned, when is it gonna end? // Communitylady tigraneJul 27, 2006, 12:22pm
With the advent of 4.1 several peeps in the community have gotten banned,
with no proper explanation from the powers that be. Only a copy of the TOS being emailed back to them to "justify" the banning. Just for posting this I'm probably gonna be next but I think it's time this situation is properly addressed. Thoughts anybody? simplaza.netJul 27, 2006, 1:15pm
I wasn't given a copy of the TOS, i was only told to find another
community in There and Second Life :P Thats worse [View Quote] lady tigraneJul 27, 2006, 1:55pm
lady tigraneJul 27, 2006, 1:57pm
wow.. and for even mentioning those two venues at the AW gate they got a bot
that sends you to the "blue room"! *sighs [View Quote] equin0xJul 27, 2006, 1:58pm
Just getting out the bad blood.
Bit odd, seeing as there aren't many people around now days, as compared to five years ago. [View Quote] lady tigraneJul 27, 2006, 2:16pm
Definitely odd considering they probably need all the members they can get.
Biting the hand that feeds you is not a good idea. [View Quote] sw comitJul 27, 2006, 2:24pm
More like biting the hand that gives you a small snack - AW Universe is only
a small side-income for their business. They don't have the incentive to deal with customers giving them grief. - Com [View Quote] lady tigraneJul 27, 2006, 2:49pm
Some folk aren't really giving them grief. Some were banned simply for
putting in a complaint. If you were to purchase a hardware component for say a computer.. or even a toaster that was malfunctioning wouldn't you expect a lil customer service, rather than the blatant slap in the face many folks recieved? [View Quote] strike rapierJul 27, 2006, 3:22pm
It is however us that they rely upon to make all the bots and support
services, and test the software, and design lots of models etc... -- - Mark Randall http://www.temporal-solutions.co.uk http://www.awportals.com [View Quote] sw comitJul 27, 2006, 3:37pm
"Complaints"? What sorta complaints? There's many ways to complain. Some
fall into the realm of whining and outright insulting, and some as attempting to form a cyber-riot over something. If you complain, plz be civil and constructive about it. [View Quote] lady tigraneJul 27, 2006, 3:43pm
hmm.. I was under the impression I was being civil.. How was this thread
whiny or insulting? I believe making a valid point on a recent series of occurances is being constructive, and I honestly feel my wording and phrasing has been civil. How is starting a thread over people being unfairly banned with no explanation "starting a riot"? Isn't making folks aware of an undesirable situation is the first step in correcting it? [View Quote] sw comitJul 27, 2006, 4:08pm
lady tigraneJul 27, 2006, 4:20pm
I know of 3 peeps that got banned.. one of them was a kind girl that never
bothered anybody. Another individual simply tried to get answers to a technical question. How is that inciting anything other than getting a simple answer about the issue they were attempting to deal with? I finally found the TOS, by trying to start a re install of AW.. It may say "they do not guarantee any access or upgrades, but this hardly justifies being kicked off of AW entirely for making an inquiry about it. [View Quote] sw comitJul 27, 2006, 5:12pm
Best solution would be for them to confront AWI with over the phone - (978)
499-0222 - Com [View Quote] elykJul 27, 2006, 5:25pm
http://www.activeworlds.com/community/conduct.asp
Those are the guidelines for ActiveWorlds. Below it states clearly the actions in which AWI holds the rights to do at anytime. It also clearly states that they withhold the right to disable or terminate an account at anytime without notification if they feel a user is being disruptive or not obeying the conduct guidelines within THEIR universe. Lady Tigrane, the fact of the matter is, is that AWI is not obligated to give you or anyone else an explanation on how they conduct their business or why they have removed or took action against someone that was probably causing more problems than you know about. Going by what you "hear" from those citizens, or citizens that tell you what they have heard is not always the wisest way to base your judgements. A lot of the posts that you have made are just that. You've taken things that you have heard and have assumed that the company is being completely irrational. Anytime a user is disabled or even banned for that matter, there is usually a pretty good reason behind it. However, they are not obligated to sit down with everyone and explain to you why they did it. [View Quote] simplaza.netJul 27, 2006, 6:16pm
ltbrentonJul 27, 2006, 7:04pm
This is why I maintain, SL is *way* better than AW. They don't ban
people for complaining, they resolve it. -Lt [View Quote] tart sugarJul 27, 2006, 7:08pm
lady tigraneJul 27, 2006, 7:24pm
The three I previously mentioned are only a handful of folks banned after
4.1. Furthermore discouraging clients from asking why or even what can be done to fix a problem with either the software OR unfair policies seems to be many corporations methods of simply not dealing with the problem. The inherent problem however doesn't go away.. and I believe has led to the steady exodus from this 3d venue to others. If everyone else is content to watch a community dwindle to extinction rather than ask the hard questions and try to come up with better solutions, then perhaps the end predicted by many is overdue. [View Quote] lady tigraneJul 27, 2006, 7:42pm
Actually what gets flashed past you real quick during an install that many
folks just automatically hit "next" to is the TOS. In a recent thread that was deleted Strike Rapier was astute to point out to me that what is said on a website and what you "click" are oftentimes two different things. Heres the real TOS: BY CLICKING ON THE "NEXT" BUTTON, YOU ARE CONSENTING TO BE BOUND BY AND ARE BECOMING A PARTY TO THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS AGREEMENT, CLICK THE "CANCEL" BUTTON AND THE INSTALLATION PROCESS WILL NOT CONTINUE. IF THESE TERMS ARE CONSIDERED AN OFFER, ACCEPTANCE IS EXPRESSLY LIMITED TO THESE TERMS. GRANT. Subject to the terms of this Agreement, Activeworlds Inc. ("AWLD") hereby grants you a limited, personal, nontransferable, nonsublicensable, royalty-free, nonexclusive license to use one copy of the client software product you are about to install in object code form ("Software") for the purpose of accessing the Active Worlds server and using the Active Worlds software resident thereon ("AW Software"). 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You might want to check with Eep about that one. ;)
[View Quote] -- Goober King This one time, at banned camp... http://www.gkstudios.net elykJul 27, 2006, 8:13pm
You are assuming that they are banning people for asking questions. The
fact of the matter is: disabled accounts, disciplinary action, and a revoked account, world, or the like is between AWI and the customer for which they are dealing with, not YOU and the rest of the universe. From what I've been getting from your posts/griefs regarding banishments is that you are taking things that you are hearing from those people and/or others and believing what they are telling you to be fact. That's not a very intelligent way to make a judgement. There are two sides to every story and to be honest, none of it really needs to be aired out here. If you have concerns, address them to the company via email or telephone, but keep in mind, they withhold the right not to disclose any information to you regarding how they conduct their business. ;) [View Quote] lady tigraneJul 27, 2006, 8:34pm
So the folks that got banned for asking for Linux support were lying? Also I
don't see where I'm griefing anyone. I'm bringing onto the forum an issue that should be considered and addressed, not cast aside as inconsequential. [View Quote] elykJul 27, 2006, 8:47pm
Is that a serious question? :P Come on Lady Tigrane... you honestly
think a company would randomly ban a user for asking about a technical issue? This is where "that can't be right" should come into play for you instead of automatically believing rumor to be fact. [View Quote] lady tigraneJul 27, 2006, 9:10pm
Atleast 2 peeps were banned that were trying to sort out the Linux problem
simplaza.netJul 27, 2006, 9:35pm
duskbatJul 27, 2006, 11:37pm
to me i think its one rouge aw employee that aw gave privlages to and
he is the one that bans ppl. when i enquire to aw why someone was banned the staff at AWI office said its outta there hands. its up to chrispeg to who gets banned i belive. AW is run as a hobby not like a company as i see it. I have been banned before but they let me back in. All i did was let ppl know that a pk was calling my job and reporting me for useing aw while i was at work |