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Vista 64bit and Wacom Intous2 Problem
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Vista 64bit and Wacom Intous2 Problem // Roundtable
Post by RichLevy // Dec 2, 2008, 3:52pm
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RichLevy
Total Posts: 1140
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I have the newest driver's I just got them today. I can not use any graphic programs with my Wacom Intous 2 tablet, while in Windows Vista everything is fine. Anyone else notice this? Any ideas of what I can do?
Rich |
Post by brotherx // Dec 3, 2008, 12:43am
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brotherx
Total Posts: 538
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if the drivers are 64-bit then you may need to use 64-bit software...
I've seen this sort of thing before. Try getting paint.net which supports 64-bit and see if you can use that with the tablet - mind you I don't even know if it supports tablets. |
Post by CdeB // Dec 3, 2008, 12:45am
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CdeB
Total Posts: 160
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Hi Rich,
Your post grabbed my attention as I am about to buy a computer with 64 bit Vista and I have a intuos tablet! Because a friend in IT had warned me much hardware was incompatible with Vista, I have been carefully checking websites for drivers for my peripherals including the intuos card (1st version not second).
What I noticed, and maybe you could try, is that they had several older drivers as well as the most recent ones. These are not on the 1st page you come to when you go to driver option. If you select windows vista as the operating system in the box when you get to the drivers page you get the series of drivers. Maybe try the previous driver rather than the latest one?
This does make me hesitatant about buying my 64 bit Vista until you have got something to work. So, I too would value any suggestions others have!!
Chris
PS just saw brotherx post which came at the same time as mine...maybe it would help if you could list the graphics programs you are using and then others with these programs (and with tablet and 64 bit Vista) could comment more informatively? |
Post by brotherx // Dec 3, 2008, 12:51am
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brotherx
Total Posts: 538
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I recently upgraded to 64-bit vista and yes, there are old pieces of kit that don't work, for example I have an old PCI pinnacle video capture board and it only works on XP, barely....don't really need it or use it any more.
Some older nvidia cards have issues, can't say about ATI as I have one of the new ones but my 7900 GT just refused to work correctly even tho it was totally fine in XP - it was definitely a driver issue and nvidia was blaming it on the monitor.
Wireless adapters can be funny too but for the most part, unless your hardware is perhaps 2-3 years or older, you shouldn't have any issues.
I would really recommend 64-bit as it does seem faster, but that could also just be the quad-core.. :D |
Post by TomG // Dec 3, 2008, 3:15am
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TomG
Total Posts: 3397
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Wacom installs the 32 bit drivers as well as the 64 bit, and they get referenced by mistake. There is some file you need to delete or rename in the "programs(x86)" folder to get Wacoms to work, at least that was what happened with my 64 bit system and my Wacom. Could still be true today (I ran into this problem about 10 months ago or so).
Unfortunately I can't remember the specific file :( But a web search along those lines may turn up a solution.
HTH!
Tom
PS - Hmm you said it was fine in Vista so it may not be the issue, I think mine didn't work at all, not just in graphics apps. All the same, maybe it will give some clue to solving your problem. |
Post by noko // Dec 7, 2008, 4:23pm
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noko
Total Posts: 684
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Tom, do you use the Wacom on the Workspace side or is it limited to the modeler side? |
Post by TomG // Dec 8, 2008, 2:35am
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TomG
Total Posts: 3397
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I don't use the tablet at all in tS, tS is not tablet friendly. You'd have to turn the tablet to mouse mode, that works, but its too much trouble for me to swap back and forth just for tS. I use the tablet for everything except tS :)
BTW I recall more about the problem I had - the Wacom drivers broke Silverlight. It was quite odd, and unexpected, and it was a while ago so maybe Silverlight itself is no longer susceptible to this. Anyway, having this 32 bit Wacom file with the original name would stop Silverlight from working, though many other things would work fine. It was a bear to track down, given that when Silverlight doesnt work, you dont automatically think "Oh must check my Wacom drivers and rename one of the 32 bit files" heh.
Anyway, nice tablet support in tS would be something I'd love to see ;)
HTH!
Tom |
Post by jrboddie // Dec 8, 2008, 3:12am
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jrboddie
Total Posts: 91
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I recently installed a Wacom Bamboo on a Vista-32bit system and found a couple of really strange problems with the system. First, the scanner with my HP printer stopped working and then I was not able to access nbc.com videos using IE7!
Despite updating the drivers in the printer and the tablet, I was unable to resolve these issues except by uninstalling the tablet. I now believe that the problems were related to my system attributes being changed to become a 'tablet PC' during the installation process. (This enabled features like handwriting recognition, pen gestures, login with pen etc.)
So I don't think this is a Wacom problem as much as an HP/Microsoft issue.
On my ToDo List is to reinstall the tablet and see if I can use it without becoming a 'tablet PC'. |
Post by TomG // Dec 8, 2008, 3:20am
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TomG
Total Posts: 3397
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My systems became "tablet PCs" as a result and still work fine. I turned off the handwriting stuff though, just because I don't need it. For things like printers not working, I would look into that issue below, the 32 bit files if on a 64 bit system, as the effects of those seem to show up outside of anything to do with the tablet, eg affecting Silverlight.
Certainly do web searches to see who else may have the same issue and what solutions they found. AFAIK as soon as Windows knows it has a tablet attached, it's a tablet PC, and no way to avoid that :) And it doesnt seem to cause problems as such, as I say I have no issues at all now I resolved that 32 bit Wacom file issue.
HTH!
Tom |
Post by RichLevy // Dec 10, 2008, 5:55pm
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RichLevy
Total Posts: 1140
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I don't use the tablet at all in tS, tS is not tablet friendly. You'd have to turn the tablet to mouse mode, that works, but its too much trouble for me to swap back and forth just for tS. I use the tablet for everything except tS :)
BTW I recall more about the problem I had - the Wacom drivers broke Silverlight. It was quite odd, and unexpected, and it was a while ago so maybe Silverlight itself is no longer susceptible to this. Anyway, having this 32 bit Wacom file with the original name would stop Silverlight from working, though many other things would work fine. It was a bear to track down, given that when Silverlight doesnt work, you dont automatically think "Oh must check my Wacom drivers and rename one of the 32 bit files" heh.
Anyway, nice tablet support in tS would be something I'd love to see ;)
HTH!
Tom
Thanks Tom
I decided to give the 32 bit vista drivers a shot and they worked perfectly. The issues appears to be, though Vista is 64 bit, many programs are not 64 bit aware. In those cases the 32 bit drivers are the ones to use. Thanks for pointing me in the correct direction. I am slowly getting the kinks out of this 64 bit thing.
Thanks everyone, and thanks Tom
Rich |
Post by Fireburst // Dec 14, 2008, 11:47am
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Fireburst
Total Posts: 1
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I am currently using an Intous3 under Vista64 without any issues. |
Post by RichLevy // Dec 14, 2008, 3:51pm
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RichLevy
Total Posts: 1140
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It depends on whether the applications you are using are 32 bit or 64 bit. If they are 64bit aware, you can use the 64bit Wacom drivers, if they are not, than you have to use the 32bit drivers.
When I switched to 32bit Wacom drivers everything was AOK.
Rich |
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