Must be Invisible Ink

About Truespace Archives

These pages are a copy of the official truespace forums prior to their removal somewhere around 2011.

They are retained here for archive purposes only.

Must be Invisible Ink // New Users

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Post by gonegrey // Jun 22, 2007, 9:44pm

gonegrey
Total Posts: 8
Just recieved my ts7.51 CD. :) Installed it, the manual & the guide. When I started ts7.51 for the first time, it asked for the serial # " which could be found on the first page of the Manual ", Name and Company. I cannot find that pesky # anywhere.:(

Any clues would be appreciated TIA gonegrey

Post by splinters // Jun 22, 2007, 10:04pm

splinters
Total Posts: 4148
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Did you receive a confirmation email with the serial number? Otherwise drop Customer services a line and they should be able to help. If you have a previous version of tS, try the serial...;)

Post by gonegrey // Jun 22, 2007, 10:21pm

gonegrey
Total Posts: 8
Thanks for the Quick reply splinters. I have ts6.6 installed just tried that ser # with no joy. My order confirmation e-mail unfortunately was flushed when MSN upgraded hotmail. So hiho hiho its off to customer service I go.

gonegrey

:jumpy: Thanks to the great folks at Caligari. Paul from customer service saw the thread, pm'ed me and had me sorted out in no time. Been playing ever since.

Post by kena // Jun 23, 2007, 10:19am

kena
Total Posts: 2321
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One of the things that keep me with TS even with it's little problems is the way the people in the Company keep an eye on the forums and help out. I also never sent an e-mail that took them more than 10 hours to reply to. When I call their helpline, I get quick and efficient service.
These are the hallmarks of a company to stick with.
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