Thread

Don't touch that button

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Don't touch that button // Bugs

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Post by Steinie // Jul 27, 2008, 5:21am

Steinie
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In the Material Editor if you have an object with D3D Material and switch the drop down to "VRay Material Editor" selecting any of the 4 small spheres will create a crash. This is repeatable.
I have sent notification to support with step by step instructions.
TS7.6
VRay 1.53

Post by Steinie // Jul 28, 2008, 9:35am

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I hope this helps

Post by Steinie // Jul 28, 2008, 9:35am

Steinie
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And this....

Post by Steinie // Jul 28, 2008, 10:25am

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Answer for Emma, sorry at first I didn't understand your questions. I didn't touch the advanced settings. These should be the default setting

Post by frootee // Jul 28, 2008, 10:34am

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Steinie, Please save that crash report and send it in the email to support.


Reviewing the crash report is probably **The Most Effective** way the devs can understand what went wrong.


Thanks!


Froo

Post by Emma // Jul 28, 2008, 10:43am

Emma
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I'm trying to get this crash to, but can't get it. Either there is at least one step different in our procedures or there must be something on your installation causing this


- Attached is the generall settings of Advanced that I use, are they the same for you ?


- Attached is also a vido to show exactly the step I run


just compare your standard settings with mine, any differences ?

EDIT: forget the last question, I was blind, that ou posted already, thanks


- but didn't change anything for me

Post by Steinie // Jul 28, 2008, 10:58am

Steinie
Total Posts: 3667
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There are two things you did different.
You applied a DX9 Material and I applied a Material -Texture (Caligari Logo)
You applied an UV Cubic Map and I did not.

I also notice my "Material Instancing" is "none" and yours is set to "object"

Edit:Thanks Frootee already sent to them.

Post by Steinie // Jul 30, 2008, 3:26am

Steinie
Total Posts: 3667
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Can anyone else confirm that by changing Materials from D3D Materials to VRay Materials (on the object created not in the Stack) then clicking one of the 4 small shader library spheres trueSpace crashes?

I'm ready to do a reinstall if no feedback. No one has confirmed this to be a bug.

Post by Johny // Jul 30, 2008, 3:43am

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All run well here.

Can you give more detail step start from create new scene?

Post by jamesmc // Jul 30, 2008, 3:44am

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The only thing that happened after I clicked on one of the spheres is that a window popped up showing the respective library browser (miniature window), in this case transparency shaders for windows.

Post by Steinie // Jul 30, 2008, 3:57am

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Total Posts: 3667
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Sorry about the quality of video I tried to keep the file size down. See if this helps.

Post by Johny // Jul 30, 2008, 3:59am

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I get same result with Jamesmc here.

below panels is show according to with icon you clicked

Post by tomasb // Jul 30, 2008, 4:35am

tomasb
Total Posts: 261
confirmed.


crash occurs when you try to open a library which is already opened in stack view.

Post by Steinie // Jul 30, 2008, 4:40am

Steinie
Total Posts: 3667
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Thanks guys for helping.

Thanks Tomasb for confirming.

Post by jamesmc // Jul 30, 2008, 4:46am

jamesmc
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Leave it to me to screw up a bug where it doesn't er..bug. :D

Post by Steinie // Jul 30, 2008, 9:50am

Steinie
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I hope you guys fix this one, now I crash when I load my scenes. TS is becoming not fun fast.:mad:

Post by Steinie // Aug 2, 2008, 5:40pm

Steinie
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I'll probably be reinstalling TS7.6 tomorrow because this version is WORSE than ts7.5! The Material Editor has some serious show stopping bugs between VRay and DX9 Material conversions. It now crashes all the time. (5-6) times a night! I think the only reason we're not hearing more about this is that new users don't have saved scenes, objects etc from 7.5.

Post by Jack Edwards // Aug 2, 2008, 7:26pm

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Steinie, are you getting a crash with the ME for situations other than openning a library that is already open, floating or in the stack?

Post by Steinie // Aug 3, 2008, 1:38am

Steinie
Total Posts: 3667
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I have gone so far as:

1) Reset to default context

2) Remove all libraries from stack

3) Load one library of my scenes to Stack

4) Drag one scene into workSpace

5) trueSpace will crash within one or two clicks anywhere near Materials.


or load same scene into modeler, change tab to workSpace, crash



Other scenes take a little longer to crash.

I tried to send the scene (850k) to Caligari with the dump file but it was rejected on their side.

Post by Jack Edwards // Aug 3, 2008, 1:52am

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Steinie, can you e-mail me the scene? I can post it for you over at the beta forum.

Also what we need is a repeatable set of steps from the point of loading the scene that will cause the crash.
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